Shipping policy

Shipping Policy

At Growthaura Software Services (OPC) Private Limited, we provide only digital products and services, such as source code, Android applications, and customization services. As such, there is no physical shipping involved. Please read the following details to understand how our digital delivery process works.

1. Digital Delivery

All our products are delivered electronically. Once your payment is successfully processed, you will receive an email with the download link or access instructions. In most cases, delivery is instant, but in some cases, it may take up to 2 hours depending on system load or payment verification.

2. Delivery Timeframe

• Instant Products: Most source code and Android apps are delivered immediately upon successful payment.
• Customized Products/Services: Delivery timelines for customized solutions will be shared with the client based on the scope of work and project requirements. Any delays due to insufficient client inputs or revision requests will be communicated in advance.

3. Delivery Method

Products will be delivered via:

• Email (using the email provided at checkout)
• Direct download links on the website or dashboard
• In some cases, via Google Drive or third-party secure file-sharing services

4. No Physical Shipping

Please note that we do not ship any physical goods. All offerings are purely digital. If you have mistakenly expected a physical product, kindly contact our support team immediately for clarification.

5. Failed or Delayed Delivery

If you do not receive your product within the expected timeframe:

• Check your spam or junk email folder
• Ensure that the email address entered during checkout was correct
• Contact our support team with your order ID

We will re-send or re-provide access promptly after verification.

6. Customer Support

If you face any issues accessing your digital downloads or have questions about your order, our team is here to help. Please get in touch using the details below:

Growthaura Software Services (OPC) Private Limited
Phone: +91 9924501000
Email: Guddu21@gmail.com
Address: C/O Vasudhaben, Chandan Park Amit, Opp. Konark Apt, Rajkot, Raiya, Gujarat – 360005, India

Thank you for choosing Growthaura Software Services. We’re committed to delivering your digital products securely and efficiently.